Last Updated: July 1, 2026
We want you to be completely satisfied with your purchase from Oliviaroodrigo. If you are not, we offer a straightforward return process.
Return Window
You have 30 calendar days from the date you receive your item to initiate a return. Returns must be postmarked within this period.
Return Conditions
To be eligible for a full refund, items must be:
- Unused and in the same condition that you received them.
- In their original packaging with all tags and accessories attached.
- Returned due to a quality issue (e.g., manufacturer defect) or change of mind (must be in resellable condition).
Non-returnable Items
Gift cards, downloadable software, and final sale items are not eligible for return.
Return Shipping Cost
We provide free return shipping for all eligible returns. A prepaid return shipping label will be provided upon request.
Restocking Fee
We do not charge any restocking fees.
How to Return
- Contact our support team at info@oliviaroodrigo.it.com with your order number and reason for return.
- You will receive a Return Merchandise Authorization (RMA) number and a prepaid shipping label via email.
- Pack the item securely in its original packaging, attach the label, and drop it off at the designated carrier location.
- Keep the tracking receipt until your refund is confirmed.
Return Address
Oliviaroodrigo Returns
13218 10th Ave S, Burien, WA 98168, United States
Refund Processing
Once we receive your return, we will inspect the item within 1–2 business days. If approved, we will process a refund to your original payment method.
Refund Timeline
After we process the refund, please allow 5–10 business days for the funds to appear in your account, depending on your bank or credit card issuer’s processing times.